Anonymous usage information storage
The HP cartridges used with this printer contain a memory chip that assists in the operation of the
printer. In addition, this memory chip stores a limited set of anonymous information about the usage
of the printer, which might include the following: the date when the cartridge was first installed, the
date when the cartridge was last used, the number of pages printed using the cartridge, the page
coverage, frequency of printing, the printing modes used, any printing errors that might have
occurred, and the printer model.
This information helps HP design future printers to meet our customers' printing needs. The data
collected from the cartridge memory chip does not contain information that can be used to identify a
customer or user of the cartridge or their printer.
HP collects a sampling of the memory chips from cartridges returned to HP's free return and recycling
program (HP Planet Partners: www.hp.com/hpinfo/globalcitizenship/environment/recycle/). The
memory chips from this sampling are read and studied in order to improve future HP printers. HP
partners who assist in recycling this cartridge might have access to this data, as well.
Any third party possessing the cartridge might have access to the anonymous information on the
memory chip. If you prefer to not allow access to this information, you can render the chip inoperable.
However, after you render the memory chip inoperable, the cartridge cannot be used in an HP printer.
If you are concerned about providing this anonymous information, you can make this information
inaccessible by turning off the memory chip's ability to collect the printer's usage information.
To disable the usage information function
▲
On the printer control panel, press and hold the (Resume) button and the (Network
Information) button until the ink cartridge lights blink, approximately five seconds, and then
release the buttons.
NOTE: To re-enable the usage information function, open the embedded web server (EWS), click
the Settings tab, click the option that shows usage information or cartridge chip info in the
Preferences section, select the option to turn on, and then click Apply.
For more information about how to open the EWS, see Embedded web server on page 155.
NOTE: You can continue to use the cartridge in the HP printer if you turn off the memory chip's
ability to collect the printer's usage information.
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