Understand the Printer Status Report
Use the printer status report to view current printer information and ink cartridge status. Also use the
printer status report to help you troubleshoot problems with the printer.
The printer status report also contains a log of recent events.
If you need to call HP, print the printer status report before calling.
To print the Printer Status Report
●
Press and hold the (Cancel) button for three seconds.
1.
Product Information: Shows printer information (such as the printer name, model number, serial
number, and firmware version number), the accessories that are installed (such as the
duplexer), and the number of pages printed from the trays and accessories.
2.
Print Usage Information: Shows summary information about pages printed from the printer.
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3.
Ink Delivery System Information: Shows the estimated ink levels (represented in graphical form
as gauges) and the part numbers and Warranty expiration dates of the ink cartridges.
NOTE: Ink level warnings and indicators provide estimates for planning purposes only. When
you receive a low-ink warning message, consider having a replacement cartridge available to
avoid possible printing delays. You do not need to replace cartridges until prompted to do so.
4.
Additional Assistance: Shows where to find more help for using your printer.
82 Chapter 5 Solve a problem
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