Understand the network configuration page
If the printer is connected to a network, you can print a network configuration page to view the
network settings for the printer and a list of networks detected by your printer. You can use the
network configuration page to help troubleshoot network connectivity problems. If you need to call
HP, it is often useful to print this page before calling.
To print the network configuration page from the printer control panel
Press the (Network Information) button to print the network configuration page.
Understand the network configuration page 83
WPS PIN: Shows the WPS PIN for you to set up the printer on your wireless network using the
General Information: Shows information about the current status and active connection type of
the network and other information, such as the URL of the embedded web server.
802.3 Wired: Shows information about the active Ethernet network connection, such as the IP
address, subnet mask, default gateway, as well as the hardware address of the printer.
84 Chapter 5 Solve a problem
802.11 Wireless: Shows information about your wireless network connection, such as the host
name, IP address, subnet mask, default gateway, and server. It also indicates the network name
(SSID), the relative signal strengths and the channels being used. You can check the network
list to view if your own network signal strength is good and change the wireless communication
setup using embedded web server (EWS). For more information, see Set up the printer using
the embedded web server (EWS) on page 145.
Wireless Direct: Shows information about your Wireless Direct Printing connection, such as the
network name (SSID), IP address, subnet mask, default gateway, and server.
Miscellaneous: Shows information about more advanced network settings.
Port 9100: The printer supports raw IP printing through TCP Port 9100. This HP-proprietary
TCP/IP port on the printer is the default port for printing. It is accessed by HP software (for
example, the HP Standard Port).
Bonjour: Bonjour services (which use mDNS, or Multicast Domain Name System) are
typically used on small networks for IP address and name resolution (through UDP port
5353), where a conventional DNS server is not used.
SLP: Service Location Protocol (SLP) is an Internet standard network protocol that provides
a framework to allow networking applications to discover the existence, location, and
configuration of networked services in enterprise networks. This protocol simplifies
discovery and use of network resources such as printers, web servers, fax machines, video
cameras, files systems, backup devices (tape drives), databases, directories, mail servers,
Microsoft Web Services: Enable or disable the Microsoft Web Services Dynamic Discovery
(WS Discovery) protocols or Microsoft Web Services for Devices (WSD) Print services
supported on the printer. Disable unused print services to prevent access through those
NOTE: For more information about WS Discovery and WSD Print, visit
IPP: Internet Printing Protocol (IPP) is a standard network protocol for remote printing.
Unlike other remote IP-based protocols, IPP supports access control, authentication, and
encryption, allowing for more secure printing.
Understand the network configuration page 85