Placement of the text or graphics is wrong
Check how the paper is loaded
●
Make sure the paper guides fit snugly against the edges of the stack of paper, and make sure
the tray is not overloaded. For more information, see Load paper on page 11.
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Check the paper size
●
Content on a page might be cut off if the document size is larger than the paper that you are
using.
●
Make sure the paper size selected in the printer driver matches the size of paper loaded in the
tray.
Check the margin settings
●
If the text or graphics are cut off at the edges of the page, make sure the margin settings for the
document do not exceed the printable area of your printer. For more information, see Set
minimum margins on page 108.
Check the page-orientation setting
●
Make sure the paper size and page orientation selected in the application match the settings in
the printer driver. For more information, see Change basic network settings on page 140.
Check the printer location and length of USB cable
●
High electromagnetic fields (such as those generated by USB cables) can sometimes cause
slight distortions to printouts. Move the printer away from the source of the electromagnetic
fields. Also, it is recommended that you use a USB cable that is less than 3 meters (9.8 feet)
long to minimize the effects of these electromagnetic fields.
If the above solutions do not work, the problem may be caused by the inability of the application to
interpret print settings correctly. See the release notes for known software conflicts, refer to the
application's documentation, or contact the software manufacturer for specific help.
TIP: You can visit the HP online support website at www.hp.com/support for information and utilities
that can help you correct many common printer problems.
58 Chapter 5 Solve a problem
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