Blank or partial page printed
Clean the printhead
Complete the printhead cleaning procedure. For more information, see Clean the printhead
on page 86. The printhead may need to be cleaned if the printer was turned off incorrectly.
NOTE: Incorrectly turning off the printer can cause print quality problems like blank or partial
pages. Printhead cleaning can solve these problems, but turning off the printer correctly can
prevent them in the first place. Always turn the printer off by pressing the (Power) button on
the printer. Wait until the power light goes out before unplugging the power cord or turning off
a power strip.
56 Chapter 5 Solve a problem
Check the paper settings
Make sure you select the correct print quality settings in the printer driver for the paper loaded in
Make sure the page settings in the printer driver match the page size of paper loaded in the tray.
More than one page is being picked
For more information, see Solve paper-feed problems on page 64.
There is a blank page in the file
Check the file to make sure there is no blank page.