HP Officejet 7110 - Step 1: Make sure your computer is connected to your network

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Step 1: Make sure your computer is connected to your network

Step 2: Make sure that the printer is connected to your network

Step 3: Make sure your computer is not connected over a Virtual Private Network (VPN)

Step 4: Make sure the printer is online and ready

Step 5: Make sure the HP printer labeled (Network) is set as the default printer driver (Windows

only)

Step 6: Check to see if the firewall software is blocking communication

TIP: If you are using a computer running Windows, use the HP Print and Scan Doctor to help

diagnose and get assistance in installing and using HP printers on home network. To use this tool,

visit the HP Wireless Printing Center www.hp.com/go/wirelessprinting, and then click Print and Scan

Doctor in the Quick Links section.

Step 1: Make sure your computer is connected to your network

Make sure your computer is connected to your network—either the Ethernet network or the wireless

network. If the computer is not connected to the network, you cannot use the printer over the network.

To check an Ethernet connection

Many computers have indicator lights beside the port where the Ethernet cable from the router

connects to your computer. Usually there are two indicator lights, one that is on and another that

blinks. If your computer has indicator lights, check to see if the indicator lights are on. If the lights

are not on, try reconnecting the Ethernet cable to the computer and the router. If you still do not

see lights, there might be a problem with the router, the Ethernet cable, or your computer.

NOTE: Mac computers do not have indicator lights. To check the Ethernet connection on

a Macintosh computer, click System Preferences in the Dock, and then click Network. If the

Ethernet connection is working correctly, Built-in Ethernet appears in the list of connections,

along with the IP address and other status information. If Built-in Ethernet does not appear in the

list, there might be a problem with the router, the Ethernet cable, or your computer. For more

information, click the Help button in the window.

ENWW

Solve network problems 73

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To check a wireless connection

1.

Make sure that your computer's wireless has been turned on. (For more information, see the

documentation that came with your computer.)

2.

If you are not using a unique network name (SSID), then it is possible that your wireless

computer could be connected to a nearby network that is not yours.

The following steps can help you determine if your computer is connected to your network.

Windows

a.

From the computer desktop, click Start, click Control Panel, point to Network and Internet,

and then click View network status and tasks.

- Or -

From the computer desktop, click Start, select Settings, click Control Panel, double-click

Network Connections.

- Or -

Right-click an empty area on the Start screen, click All Apps on the app bar, click Control

Panel, click Network and Sharing Center, and then click View network status and tasks.

Leave the network dialog box open while you continue to the next step.

b.

Disconnect the power cord from the wireless router. The connection status of your

computer should change to Not Connected.

c.

Reconnect the power cord to the wireless router. The connection status should change to

Connected.

Mac OS X

Click the AirPort icon in the menu bar at the top of the screen. From the menu that appears,

you can determine if the AirPort is turned on and which wireless network your computer is

connected to.

NOTE: For more detailed information about your AirPort connection, click System

Preferences in the Dock, and then click Network. If the wireless connection is working

correctly, a green dot appears next to AirPort in the list of connections. For more

information, click the Help button in the window.

If you are unable to get your computer connected to your network, contact the person who set up

your network or the router manufacturer as there might be a hardware issue with either your router or

computer.

TIP: If you are using a computer running Windows, use the HP Print and Scan Doctor to help

diagnose and get assistance in installing and using HP printers on home network. To use this tool,

visit the HP Wireless Printing Center www.hp.com/go/wirelessprinting, and then click Print and Scan

Doctor in the Quick Links section.