For more information, see HP support by phone on page 50.
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Obtain electronic support
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HP support by phone
Obtain electronic support
To find support and warranty information, go to the HP website at www.hp.com/support. This website
provides information and utilities that can help you correct many common printer problems. If
prompted, select your country/region, and then click Contact HP for information about calling for
technical support.
This website also offers technical support, drivers, supplies, ordering information and other options
such as:
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Access online support pages.
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Send HP an email message for answers to your questions.
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Connect with an HP technician by using online chat.
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Check for HP software updates.
You can also obtain support from the HP software for Windows or Mac OS X, which provide easy,
step-by-step solutions to common printing problems. For more information, see Printer management
tools on page 152.
Support options and availability vary by printer, country/region, and language.
HP support by phone
The phone support numbers and associated costs listed here are those in effect at time of publication
and are applicable only for calls made on a land line. Different rates may apply for mobile phones.
50 Chapter 5 Solve a problem
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For the most current HP list of telephone support numbers and call costs information, see
www.hp.com/support. This website provides information and utilities that can help you correct many
common printer problems.
During the warranty period, you may obtain assistance from the HP Customer Care Center.
NOTE: HP does not provide telephone support for Linux printing. All support is provided online at
the following website: https://launchpad.net/hplip. Click the Ask a question button to begin the support
process.
The HPLIP website does not provide support for Windows or Mac OS X. If you are using these
operating systems, see www.hp.com/support. This website provides information and utilities that can
help you correct many common printer problems.
This section contains the following topics:
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